Context

When ordering lab services, there are different billing types available. While client billing is enabled by default, patient billing is a specialized billing type that requires specific configuration.

When attempting to use the API with patient_bill you may see:

"Lab 5 does not support billing type patient_bill"

Answer

Patient billing is a specialized billing type that needs to be explicitly enabled for your account. By default, only client billing is available.

Key points about patient billing:

• This billing type means patients will pay the list price at the lab directly

• Patient bill costs are typically higher than client bill rates

• This option is typically used in specific cases where patients need to get reimbursed through their health plans

If you need patient billing enabled for your account, please contact our support team. Note that this is typically used for edge cases, and most services are handled through either client billing or insurance.