Admin Access: Team vs. Organization

Last updated: May 27, 2025

Understand the difference between Team Admins and Organization Admins in Junction, How to Invite Members and Assign Roles

Overview

Junction now supports two types of access levels for users: Team Admins and Organization Admins. Each role provides different levels of visibility and control, designed to help manage access cleanly across larger, distributed care teams or platforms.

This article explains the difference between team and org admins and what they can do for org/team configuration and settings.

All members added to your organization prior to May 23rd, 2025 are Organization Admins by default.

There are no other role or user types apart from org and team admin levels, and both can use the full functionality of the Junction's dashboard features included in their plan, for whichever team(s) they have access to.

Try it in your dashboard → https://app.junction.com/

Side by Side Comparison

Permission

Organization Admin

Team Admin

Manage all teams

✅ Yes

❌ No

Invite/edit members

✅ Yes (org-wide)

❌ No

Assign team access to others

✅ Yes

❌ No

View & manage billing

✅ Yes

❌ No

Create & manage API keys

✅ Yes (org-wide)

✅ Yes (team only)

Access to team dashboard(s)

✅ All teams

✅ Only assigned teams

Access organization settings

✅ Yes

❌ No

Change user roles

✅ Yes (org-wide)

❌ No

Organization Admins

Organization Admins have full control across all teams within your organization.

✅ What they can do:

  • Create, view, and manage all teams

  • Invite, view, and remove all members (at both org and team level)

  • Set organization-wide configurations

  • View and manage plans and billing

  • Create and manage Organization API keys

❌ What they can’t do:

  • (Nothing—Org Admins have full access across the org's account)

Team Admins

Team Admins are assigned to specific teams and can work only within the teams they are explicitly assigned to.

✅ What they can do:

  • View and use only the team dashboard they’re assigned to

❌ Restrictions

  • Cannot view or edit teams within the organization

  • Cannot invite, view or edit members in the team or organization

  • Cannot access billing or organization-wide settings

How to Invite Members, Assign Roles, and Add to Team(s)

(Org Admins Only)

To invite new members and manage roles across the organization or specific teams, click your account name on the top left of the dashboard and go to Members > Add Member.

Try it in your dashboard now → https://app.junction.com/

Need help updating roles? Contact Support → support@junction.com